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Policy statement

The India – Fair Practice Code Policy sets minimum fair practice standards for Julius Baer India to follow during the processing, granting and disbursement of a loan, and the procedure to be followed thereafter.

The objectives of this policy are as follows: 

  • Promote fair practices by setting minimum standards when dealing with clients
  • Increase transparency so that clients can have a better understanding of what type of products, terms and conditions and service levels can be expected from the Company
  • Foster client confidence through transparent dealing
  • Comply with Reserve Bank of India (’RBI’) directives in this regard

For the full Fair Practice Code, please refer to the separate PDF-document in the download section.