Key takeaways

  • Emotional attachment can cloud business owners’ judgement, making it harder to recognise an attractive opportunity to sell.
  • Different generations may have conflicting expectations about the family business, complicating decisions about the timing of an exit.
  • Independent advice and a shared vision for the future can help families overcome hesitation and make confident decisions.

Imagine receiving an offer for the family business that exceeds your expectations. The numbers add up, the timing looks promising, yet you find yourself searching for reasons to wait. Another year might bring a better offer. Or perhaps the real question is what you would do on Monday morning if the business were no longer yours.

Such hesitation is understandable. The business has become woven into their lives, shaping how they see themselves and occupying much of their waking hours. Selling may make perfect financial sense, yet the thought of walking away can be strangely unsettling.

According to Julius Baer and EY’s Family Barometer 2026, emotional attachment to the business is the most frequently cited source of family misalignment during exit decisions, identified by 60.6 per cent of surveyed wealth management professionals. 

What are the hidden biases behind exit decisions?

Behavioural finance offers some clues as to why owners hesitate. One is the endowment effect: our tendency to value something more highly simply because it belongs to us. For entrepreneurs whose businesses embody years of sacrifice, that attachment may colour their expectations of what the company is worth.

Then there is loss aversion. Relinquishing ownership and control can feel more painful than the financial rewards feel satisfying. Successful entrepreneurs may also have learnt to trust their patience. Having weathered difficult periods before, they may be convinced that holding on a little longer will pay off once again.

As Philipp Dialer, Partner, Strategy and Transactions at EY Switzerland, observes: “Families sometimes assume there will always be another opportunity. In reality, every valuation window reflects a unique combination of market conditions, buyer demand, and business performance. The key is understanding when the opportunity is strong enough to merit serious consideration.”

Recognising these tendencies is a useful first step. Independent valuations and agreed exit criteria can help owners test their instincts against the evidence, particularly when emotions threaten to tip the balance.

What should you do when generations see different futures?

The psychology of selling becomes more complicated when several family members have a stake in the business. A retiring founder may regard an exit as the culmination of a lifetime’s work. Their children may see it as a chance to pursue ambitions of their own. Other shareholders might prefer to keep the business in the family.

The Family Barometer reveals that the next generation is actively involved in exit discussions in only 18.5 per cent of cases, according to surveyed wealth management professionals. Many families may therefore be approaching a defining moment without fully understanding what others around the table actually want.

“Different generations naturally bring different perspectives to the family business,” explains Marco Sella-Rolando, Head of Wealth Planning International at Julius Baer. “The objective isn’t to eliminate those differences, but to create the dialogue that allows the family to understand one another’s priorities.”

Families can spend years assuming they share the same ambitions, only to discover otherwise when a buyer appears. Talking openly before that happens gives everyone the chance to voice expectations that may never have been articulated. It also allows them to consider, without the pressure of an offer on the table, what it would really take to persuade them to sell.

How should you handle the fear of what comes next?

For many owners, life after a sale is a daunting prospect. After decades at the helm, the company has become part of who they are. Stepping away means confronting an uncomfortable question: who will they be when the business is no longer theirs to run?

It helps to have something to look forward to. Perhaps there is a long-deferred ambition to pursue, or the prospect of giving the next generation greater freedom to follow its own path. Imagining a fulfilling future beyond the business can make letting go feel less like an ending.

Thomas Fisler, Partner, Head Private Client Tax Services at EY Switzerland, encourages families to start with their longer-term aspirations. “The important question isn’t simply how to complete the sale, or what the immediate tax outcome may be – it’s what the family wants to achieve once the proceeds have been received.”

The Family Barometer lends weight to this perspective, indicating that a large majority of UHNW families would consider an exit if it helps preserve family unity. Sometimes the prospect of a different future can prove more persuasive than the promise of a higher valuation.

How can you turn uncertainty into confidence?

Even seasoned entrepreneurs can struggle to see their own businesses objectively. An outside perspective can help, particularly when complex international ownership and tax arrangements cloud the picture. Indeed, the Family Barometer identifies external advisers as the leading contributor to family alignment during an exit. But the hardest question may be the most personal: what would it take for everyone to feel ready to let go?

There may never be a perfect moment to sell. There will always be another market cycle to consider, another reason to hold on a little longer. The question is whether the decision to wait is being shaped by a realistic assessment of the future or by an emotional attachment to the past. The qualities that helped an entrepreneur build a successful business may be the very ones that make selling it so difficult.

Discover what wealth management professionals around the world are observing about family business exits. Download the Family Barometer 2026 below to explore the findings.

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