This page is not available in your selected language. Your language preference will not be changed but the contents of this page will be shown in English.
Your personal Bär®Online user login gives you online access to your account, security holdings and asset performance.
Bär®Online is a web-based information access system and not a software which must be installed on your computer. As our client, you receive permanent access to your personal account and deposit information, regardless of your immediate location. You simply need a computer with internet access and an up-to-date browser.
Information for your personal login
For security reasons, you will need to enter your username (beginning with a lowercase “c” or “c-“ followed by a six- or seven-digit number, e.g. “c123456” or “c-1234567”) each time you log on to Bär®Online.
Please enter your personal PIN followed by the token code (without any space or special characters) in the same field. To generate the six-digit token code please press the grey button on the token. For security reasons, each token code is valid for only 30 seconds. Therefore, the data entry procedure must be completed by clicking “LOGIN” within the same period of time.
Please note: If prompted by your browser, do not save the password as you will have to enter a new token code with each login.
Important note about the browser
All verions of Internet Explorer® are no longer supported.
For your own security, please use a current version of the following browsers: Microsoft Edge®, Google Chrome®, Mozilla Firefox® or Apple Safari®.
Our service numbers
Monday to Friday, from 8 a.m. to 8 p.m. CET
+800 0800 4560 (free of charge) or
+41(0)58 888 4560 (chargeable)