Accessibility statement

We are committed to making our digital services as accessible as possible, in accordance with the requirements of the European Accessibility Act (EAA).

Our website, www.juliusbaer.com, contains a wide range of content. In line with the applicable legal requirements, the sections that provide information about our digital service offerings – such as e-services – comply with the Web Content Accessibility Guidelines (WCAG) 2.2 at AA level.

We are actively working to improve the accessibility of all our digital content.

If you encounter any barriers or need assistance, please contact us:

Contact:
Bank Julius Baer & Co. Ltd.
Bahnhofstrasse 36
P.O. Box
8001 Zurich

Non-accessible content on www.juliusbaer.com

Despite our best efforts to ensure the accessibility of the Bank Julius Baer & Co. Ltd. website ¹, we are aware of certain limitations, which we are working to resolve. Below is an overview of known limitations. If you encounter an issue that is not listed here, please contact us.

Known limitations for the Bank Julius Baer & Co. Ltd. website:

1. Video captions: Some of our videos do not have captions. We are actively working on adding captions to more videos.
2. Audio descriptions: Videos on this website do not currently have audio descriptions.
3. Heading hierarchy: Some headings do not follow the correct heading hierarchy, which may cause difficulties for screen reader users.
4. Page titles: Page titles are not always sufficiently descriptive, as they do not consistently include the name of the site. 
5. Animations: Some pages contain animations, such as animated graphs, that cannot be paused, stopped, or hidden. 
6. Images and infographics: Some images and infographics – particularly in the News and Insights sections – do not have alternative text (alt tags). This may limit accessibility for users who rely on screen readers.
7. Text in images and infographics: In some cases, text embedded in images or infographics may not be readable or accessible to screen readers.
8. PDFs: PDF documents on our website do not currently meet accessibility standards.

Technological progress requires ongoing monitoring, but it also enables the continuous improvement of web content accessibility. Julius Baer therefore undergoes regular quality reviews by the Access for all foundation and maintains an ongoing exchange with the foundation. Content on the www.juliusbaer.com website is regularly reviewed and optimised to make it as accessible as possible.

Access for all’s most recent accessibility audit of our website was conducted on 15 August 2025.

¹ The website of Bank Julius Baer & Co. Ltd. is also covering affiliates, offices, branches, subsidiaries or associated companies of Julius Baer Group Ltd.