Please contact us immediately via your Relationship Manager or through the contact form on this website in the following cases:

• If you have detected a potentially forged website of JB and/or potentially forged Social Media accounts.
• If you have been confronted with potentially forged JB documents, signatures of employees (e.g. asset statements, reference letters, payment confirmations) or alleged investment opportunities (e.g. Crypto)
• If you are concerned that you may have disclosed your personal information or have conducted any financial transactions through e.g. a fraudulent website allegedly linked to Julius Baer
• If you think you might have responded to a Phishing/Smishing/Chat (e.g. WhatsApp) text message and provided your personal data and/or bank/login details
• If you think you have provided your bank/login details to an alleged employee of the bank and/or support worker (e.g. Microsoft)

Please report any suspicious calls/e-mails or any other unusual requests directly as well to your local authorities, regulator and/or national cyber security centers.

In case of executed fraudulent transactions, please inform the responsible authorities immediately (see below contact details).