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Financial Services Act (FinSA)

If you want to learn more about the FinSA standards and how we implemented them at Julius Baer, please read our brochure ‘Financial Services Act (FinSA)’.

For your convenience, we have summarised the key information covered by FinSA as follows.

Contact and licence information

Julius Baer is authorised and regulated by the Swiss Financial Market Supervisory Authority FINMA and is licensed as a bank and securities firm. It may therefore provide the full range of wealth management and banking services, including Discretionary and Advisory Mandates, and the purchase, sale, and safekeeping of securities and other financial instruments. Julius Baer also conducts brokerage and payment services, and provides credit and securities financing.

Contact details

Bank Julius Baer & Co. Ltd.
Bahnhofstrasse 36
8010 Zurich
Phone: +41 (0) 58 888 1111 

Financial Market Supervisory Authority FINMA
Laupenstrasse 27
3003 Berne
Phone: +41 (0) 31 327 9100

For locations outside of Switzerland, please refer to:

Our investment universe

When Julius Baer selects financial instruments for its wealth management services (Advisory or Discretionary Mandates), it does so based on a predefined investment universe, comprised of both products from entities of the Julius Baer Group and products from a large range of third-party providers.

Product Information

For certain financial instruments, a Key Information Document (KID) must be made available. These documents can be accessed on:

Client classification

Based on your knowledge and experience regarding financial instruments and/or your financial situation, you may be classified as either a private client or a professional client. Private clients receive the highest level of investor protection and are provided with more comprehensive information in terms of risks, product characteristics, and advice. Professional clients have a lower level of investor protection. Given their knowledge and experience, and their ability to bear the investment risk associated with financial services or transactions, professional clients are considered to be sophisticated investors, so they have access to a larger investment universe.

If not communicated otherwise by Julius Baer, you will be treated as a private client. A reclassification is possible if you meet the necessary requirements. Please consult your relationship manager if you wish to change your client classification.

Risk information

Trading financial instruments contains opportunities but also bears risks. An understanding of those risks is the basis for sound investment decisions. We recommend reading the brochure below by the Swiss Bankers Association (SBA), before signing an Advisory Mandate Agreement or trading financial instruments.

Best execution framework

It is our aspiration to obtain the best possible result for you on a consistent basis when we execute transactions on your behalf, even if we make use of third-party financial institutions. In any given situation, we apply so-called best execution principles.

Cost information

Financial services provided by Julius Baer and third parties incur costs and fees. Please consult the current price brochures for further information. If you wish to receive an overview of your personal costs and fees, your relationship manager is happy to assist you.

Conflicts of interest

Conflicts of interest may occur when business interests are contrary to one another. If not mitigated, they may result in a financial disadvantage for our clients. We have adopted a policy to address actions and set forth processes to identify and manage conflicts of interest. 

Complaints handling

Your relationship manager or contact person is happy to receive your feedback and complaints. However, if you are dissatisfied with the way Julius Baer has dealt with your concern, you may contact the Swiss Banking Ombudsman. 

Contact details
Swiss Banking Ombudsman
Bahnhofplatz 9
P.O. Box
8021 Zurich

For Julius Baer locations outside Switzerland
Ombudsstelle Finanzdienstleister (OFD)
Bleicherweg 10
8002 Zürich


Are you interested in learning more about our wealth management?

Our experts would be happy to discuss all of the options available to you.